Phone Numbers
Local phone numbers and freephone numbers are an essential part of any business’s communication infrastructure.
In this digital age, businesses have multiple options when it comes to phone numbers, including local landlines and VoIP systems as well as a range of additional features to automate and enhance your business.
VoIP Numbers
VoIP systems use the internet to make and receive phone calls. They are a more modern and flexible option for businesses that operate in multiple locations or need to have remote workers.
Local Landlines
Even if your business operates remotely or across various locations, a local landline can be easily acquired to make you appear local to your target audience.
Advanced Features
The biggest benefit of having an internet phone system is the range of advanced features you can add. From automated messages and menus to dedicated voicemails.
A guide to our phone numbers.
Customise Your VoIP System
VoIP (Voice over Internet Protocol) phone systems have become increasingly popular in recent years, as they offer a number of benefits over traditional landline phone systems. VoIP systems are not tied to a specific location, can be easily scaled and can be equipped with an arsenal of features to make your business run more efficiently.
An IVR (Interactive Voice Response) menu is an automated menu system that allows callers to interact with a computer-generated voice or touch-tone keypad inputs to navigate through the menu options.
An IVR menu can help to streamline call routing, reduce wait times, and provide callers with a more efficient and convenient way to interact with your business. By setting up an IVR menu for your VoIP number, you can ensure that callers are directed to the right department or information quickly and easily.
Either as part of a IVR menu or to act as an individual feature, your VoiP number can be equipped with a dedicated voicemail inbox. Your voicemail can be customised to include instructions for callers to leave a message or to listen to an automated message with important information.
Your voicemail messages are conveniently emailed to an email address of your choosing for you to keep track of and listen to whenever needed.
A well-crafted voicemail message can also help to reinforce your brand and create a professional image for your business. You can use your voicemail message to communicate important information such as your business hours, website address, or any promotions or events that you have coming up.
We can provide different divert options for your new VoIP number based on your preferences. A simple divert option will forward all incoming calls to a designated number, such as your mobile phone.
In addition, we can set up multiple diverts as part of an IVR Menu system that directs calls to different locations based on the choices made by the caller. This allows for easy call filtering and management.
Our AI-powered technology is designed to create customised messages and announcements for your VoIP system. These messages can be used to greet callers with a personalised welcome message, provide them with important information about your business, or give them instructions on how to navigate the phone system.
Our system utilises natural language processing and machine learning algorithms to analyse your business’s data and generate messages that are relevant and engaging to your callers. This not only enhances the overall caller experience but also frees up your staff’s time and resources, allowing them to focus on other important tasks.
Whether you are a small business or a large corporation, our smart technology can help streamline your communication process and improve customer satisfaction.